Scheduled Blackberry Outage – March 28 (BIS 3.0 Update)

Research in Motion has sent notifications recently of a major scheduled maintenance to administrators and carriers as BlackBerry Internet Service 3.0 starts to roll out.

The scheduled maintenance should take place overnight Saturday, March 27th and early morning on Sunday, March 28, 2010.

Here is a list of the scheduled maintenance windows and what is going on during the upgrade:

  • There will be a scheduled network maintenance by RIM affecting BIS customers on March 28th between 02:00 EDT and 06:00 EDT.
  • RIM will be performing a BlackBerry Internet Service v 2.8 upgrade to BlackBerry Internet Service v3.0.
  • BlackBerry Internet Service subscribers may be unable to send or receive messages using their BlackBerry hosted email account or integrated third-party email accounts, view email attachments, activate email service, or request to see “more” text during the maintenance.
  • Wireless service providers and device resellers may be unable to create subscriber accounts or provision services for subscribers.

As the outage will occur while everyone is sleeping or partying late on Saturday night, most users will not notice the outage. The maintenance will affect 100% of Blackberry Internet Service users in North America, regardless of carrier.

3 Comments on “Scheduled Blackberry Outage – March 28 (BIS 3.0 Update)”

  1. Any idea if there was a problem with this maintenance. My blackberry keeps reading “Bad Coverage” I can call out but no internet/email

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